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Privacy Policy

Privacy Policy for www.HungryStationWallan.Com.Au
At Hungry Station Wallan, located in Shop 5, 41 High Street, Wallan VIC - 3756, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our restaurant, use our website, place an order, or interact with us.
By using our services or website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:
Full name
Email address
Phone number
Delivery or billing address
Payment information (processed securely through third-party payment providers)
Order history
Reservation details
Feedback or customer enquiries
IP address, browser type, and website usage data through cookies and analytics

2. How We Collect Information

We collect your information when you:
Place an online or phone order
Make a table reservation
Sign up for promotions or newsletters
Contact us by email, phone, or social media
Participate in surveys or competitions
Visit and browse our website

3. How We Use Your Information

We use your personal information to:
Process and deliver food orders
Manage table reservations
Respond to enquiries and customer support requests
Process payments
Improve our products and services
Send promotional offers (only where permitted or with your consent)
Comply with legal obligations
Prevent fraud and enhance website security

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences
Understand website traffic
Improve website performance
Measure marketing effectiveness
You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.
We may share your information with trusted third parties including:
Payment processing providers
Food delivery partners
IT and website service providers
Marketing service providers
Government authorities where required by law
These service providers are required to protect your information and only use it for the services they provide to us.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our promotional emails or SMS messages, you may receive updates about special offers, new menu items, and events.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccurate or outdated information.
To make a request, please contact us using the details below.

9. Third-Party Links
Our website may contain links to third-party websites such as delivery services or social media platforms.
We are not responsible for the privacy practices of those external websites.

10. Children's Privacy

Our services are not intended for children under the age of 16 without parental or guardian consent. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The updated version will be posted on our website with the revised effective date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Hungry Station Wallan
Shop 5, 41 High Street, Wallan VIC - 3756
Email: info@hungrystationwallan.com
Phone: +61 3 5783 3333
Website: www.hungrystationwallan.com.au
Compliance : This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) applicable to businesses operating in Australia.